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Frequently Asked Questions for Intermediate & Final MAY 2017


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1. What is the cost of on-line form for MAY 2017 exam?

On-line exam forms for MAY 2017 CA exam are free.

2. What is the cost of physical form for MAY 2017 exam?

OMR examination application forms in respect of Common Proficiency Test, Intermediate (IPC) and Final examinations have been discontinued with effect from May/June 2017 examination onwards. There is no provision for submission of OMR exam forms with demand draft henceforth. Consequently, there would be no sale of OMR exam forms across the counters of ICAI offices. Henceforth, all candidates in respect of the said examinations will be required to submit the examination application forms online only at http://icaiexam.icai.org and also pay the exam fee on-line. Online exam form shall continue to be provided free of cost.

So also, there would be no physical admit card sent by post to any candidate, henceforth. All candidates will be required to download and print the admit card, from the above mentioned site, at the relevant time.

3. What are the student services available on the portal?

You can access the portal http://icaiexam.icai.org using your Student Registration number as your User ID and password chosen by you.

You can carry out the following transactions on the students portal:

  • Apply for the exam and pay the exam fee online, during the specified period.
  • Apply for change of centre, medium or group through the Correction Window/s during the specified period
  • View, download and print admit cards, relevant for a specific exam, from three weeks prior to commencement of that exam.
  • View the status of exemptions in a paper/s valid for the forthcoming exams, during the specified period.
  • View examination results on or after the date of declaration of results.
  • View, download and print your mark sheets ( applicable only to CPT and Intermediate(IPC) candidates) in respect of the immediately preceding examination, 8 days after declaration of results.
  • Apply for verification of marks or certified copies of answer books, after the declaration of results, during the specified period and also pay the applicable fee online
  • Check the status of your application forms in respect of verification/certified copies
  • Apply for issue of duplicate mark sheets and pass certificates and also pay the applicable fee online.

Login related queries

5. How do I register on-line?

The steps involved in on-line registration are detailed on the menu on the portal under “FAQ >> Help on Registrations & Help on applying for exam”.
In case you had created login at icaiexam.icai.org while applying for Final/Intermediate(IPC)/CPT exams held in November/December 2016, there is no need to create the login again. You may just login using your SingleSignOn credentials (ie; LoginId & Password) and access all the activities under one umbrella.
Do take care of the following:

DO NOT OPEN MORE THAN ONE SESSION AT THE SAME TIME ON THE SAME COMPUTER WHILE FILLING THE ONLINE FORM. ie; do not fill more than one form at the same time on the same computer even if you are filling the two applications using different browsers or different tabs of the same browser.

Clear the temporary internet files and cookies before filling up each form.

Fill up the form at a suitable time and from a location where you have a good bandwidth available using browsers Internet Explorer versions (9.0 onwards), Mozilla Firefox(5.0 onwards), Google Chrome(41.0 onwards) or Safari(3.4 onwards). Do NOT fill the form using mobile phones.

6. Do I need an email address and Mobile Number for filling in an on-line application?

Yes, since the same is required for informing your user-id and password to you for filling up the online examination application form. It will also be useful for receiving e-mail updates/alerts relating to the exams from the Exam Department of ICAI. Make sure that you fill the correct and active e-mail ID(without any typographical errors), as all communications from ICAI including your user ID and password will be sent to the email ID that you enter.

7. Can I use my friend’s email ID?

We strongly recommend that you should have your own email ID & Mobile Number so that you can send/receive communication/s in a quick, secure, cost effective and eco-friendly manner.

8. Can I start filling in the on-line exam form and complete the same later?

Yes, you can do so, until you make successful payment, after which stage you cannot make changes.

9. I have not received any email or SMS indicating my log in ID or password?

Please check the bulk/spam mail folder for a recent mail with the subject “Application Registration for ICAI Exam Portal”. Else you can contact the Help Desk at 18004192929 or 0120-3054851, 3054852, 3054853, 3054835, 4953751, 4953752, 4953753, 4953754 or send an email to [email protected] Do quote your Student Registration number, Name, Fathers Name and Date of Birth while seeking these details. As per new TRAI regulations SMS will not be delivered on the same day to those candidate who register after 7 PM. SMS related to their User ID / Password will be delivered to the mobile number next day morning after 7 AM.

10. I am already registered with ICAI in the on-line exam registration portal, when I applied for an earlier attempt. Can I use the same log in ID and password this time?

Yes. In case you had created login at icaiexam.icai.org while applying for Final/Intermediate(IPC)/CPT exams held in November/December 2016, there is no need to create the login again. You may just login using your SingleSignOn credentials (ie; LoginId & Password) and access all the activities under one umbrella.

11. I forgot / did not get my password. What should I do?

Click on the “Forgot/ password” on the login screen and opt for any three options to retrieve the same. If you continue to experience difficulties, you may contact the Help Desk at 18004192929 or 0120-3054851, 3054852, 3054853, 3054835, 4953751, 4953752, 4953753, 4953754 or send an email to [email protected] Do quote your Student Registration number, Name, Fathers Name and Date of Birth while seeking these details.
we encourage you to change the password once you log in and take control of your SingleSignOn for the exam related activities.

12. I am not able to login and fill up the form even after getting the login-id and password.

  • Check the opening page to see if there are messages or alerts that inform you that the on-line system is temporarily unavailable.
  • Check that you are using the correct login ID and password to access your account.
  • Check your acknowledgement e-mail for your login-id and password to ensure that you are using the correct one.

13. While creating the user ID, I am directed to submit a provisional application? Why is it so?

Your identity as a student of ICAI is validated through your ten digit registration number ( like NRO0123456) , name of the course and your date of birth that you had entered while creating the user ID. If these fields do not match with those in the Institute’s database, the system would not provide you with user ID and password against the student registration number entered by you. Instead the system will allot a login against a system generated PRVxxxxxx number for submitting your on-line exam form.

Hence, please ensure that you fill in your student registration number as per the registration letter sent to you. You are advised to keep a copy of the letter from Board of Studies, ICAI registering you as a student of ICAI ready so that you can fill your registration number correctly.

Also ensure that you fill in your date of birth, as per the documents submitted by you to the Institute at the time of registration.

In case your details do not match with our records, we shall still issue the user ID and password, you will be permitted to submit a provisional application, subject to verification of documentary evidence.

Some of the errors committed by candidates while filling the on-line forms are as follows:

  • Your unique registration number typed on the on-line form may be different from the one that is communicated to you by the Board of Studies of the Institute.
  • Your unique registration number consists of 10 digits, i.e 3 alphabetical characters and 7 digits prefixed, of which the first digit is a “0” (zero). If you type “O” instead of “0” (zero), your identity cannot be validated by the system.
  • The date of birth you enter in the form may be different from the date of birth on the records of the Institute.

Those whose registration is under process and have not been allotted the registration number OR those who are still using the old registration numbers may select OTHERS in the “Select Prefix”. The submission will again be provisional in such cases.

14. Who do I contact for technical support for my on-line application?

If you have successfully logged into the on-line application and need technical support, you can contact the Help line numbers mentioned on the home page or send an email to [email protected] They will respond via email as soon as possible ( and within one business day). Please note that the Technical Help Desk can only answer technical questions; they cannot answer questions related to the exam, eligibility etc. Do quote your Student Registration number, Name, Fathers Name and Date of Birth while seeking these details.

15. I logged into my application and all the information I had previously entered is gone. What do I do?

This has most likely happened because you created two accounts (which is technically a very remote possibility) and have logged into the wrong one. Please make sure you have used the correct login-id and password to access your account.

16. Can I change my profile details after I started applying for an exam?

No. You will have to ensure that you have made all changes in the profile before you apply for the exam. Once you clicked on “Apply Now”, your profile information will be updated against your application form. Hence any change done to your profile, after you started applying for an exam will not be reflected in the application.

17. Can I apply for an exam without verifying email id and/or mobile no?

Yes. There is a declaration in the “Apply & Track Your Application” section for email id and mobile number. You can agree to it and proceed to apply for the exam by clicking “Not Now”. But we strongly recommend that you verify both your primary email id and mobile number against your registration before you proceed. This will ensure that all electronic communications from ICAI exams reach you.Payment related queries

18. What is the exam fees?

The fee details are given in the Guidance Notes and also at Fee Structure

19. I do not have credit/debit cards. What do I do?

Someone else can pay your exam fees, as long as you have their permission to do so.

Take care to give your details when filling in the on-line form. When paying for your exam, we’ll ask you for the cardholder’s details.

20. Can I use internet banking? How do I pay the exam fees on-line?

No. Payment of exam fees through internet banking is not permitted. You can make payment of exam fees by using master/visa/maestro credit/debit cards.

21. Can I make payment of exam fees by DD along with on-line forms?

No. Payment of exam fees by DD is not permitted along with on-line forms. You have to make on-line payment by using master/visa/maestro credit/debit cards only. However, you can make payment of exam fees by DD while you use physical OMR forms.

22. What is the late fee?

In addition to the exam fee as mentioned above, you will have to pay a late fee of Rs 600/-(USD 10/- as the case may be), if the form is submitted during the period from 28-02-2017 to 06-03-2017.

23. I filled in the on-line form and also paid the exam fees. However, when I saw the credit card/bank statement, I realized that the amount of the exam fees has been debited more than once in my account. It appears that I might have paid the exam fees more than once. Can I get a refund of the excess amount paid by me? What is the procedure for claiming the excess exam fee payment arising on account of multiple payments/lost transactions etc?

Multiple payments received by us, if any, for a single student (with same registration number), will be identified by the system and are refunded for the credit of the respective accounts from where they originated, by the office, within 30 days of the last date for submission of forms.

In case you have made payment of exam fees more than once and that is received by us for the same student registration number and you do not get a refund within 30 days from the last date for submission of forms, you can claim a refund of the excess amount paid by you, by writing to us within 45 days from the last date for submission of forms, along with documentary evidence, such as bank/credit card statement, of having paid the exam fees more than once. ICAI will verify the same and refund the excess amount, if any, paid by you.

Important dates

24. What is the last date for submission of forms?

Last date for submission of exam forms without late fee – 27-02-2017
Last date for submission of exam forms with late fee – 06-03-2017

Last date for receipt of the on-line PDF document (without late fee) – 03-03-2017
Last date for receipt of the on-line PDF document (with late fee) – 10-03-2017

It may be noted that candidates whose photographs and signatures are displayed on the screen, when the candidate logs in to the above mentioned portal, need NOT submit physical copies of their exam forms(PDF) at the office/s of ICAI . However it is advised that they keep a printout or softcopy of the form for their records

25. Does on-line registration close at 5.30 P.M. on the last date or at midnight on the last date?

On-line registration closes at 5.30 P.M. 06th March, 2017 for May 2017 exams. Hence, take care to see that you fill in your on-line form early enough and do not rush at the last minute.Generation of PDF

26. The word PROVISIONAL is appearing on the PDF. Why is it so?

The word provisional is appearing because while creating your login-id the date of birth did not match with particulars in our database. for now, you just need to attach the copy of latest registration letter with the PDF for us to verify your registration number. Do get in touch with your regional office to confirm and get your particulars corrected in the database so that you do not face this issue next time

27. How do I know that my on-line registration is successful? Do I get any acknowledgement upon submission of on-line form?

Upon successful completion of on-line registration, a message appears on the computer screen stating that your transaction is successful and giving further instructions on how to take a print out of your on-line application and send us. You can take a print out of the same and keep on your record. You can also check the status of your application on-line.

Submission of examination application forms online is complete when you:

  • Fill the profile form;
  • Fill the examination application form;
  • Upload the scanned copy of the certificate of service, wherever applicable; and
  • Make payment of exam fee through debit/credit cards/Maestro card.

Final candidates and Direct Entry through graduate/post graduate route candidates of Intermediate (IPC) are required to upload a scanned copy of their certificate of service, duly signed by their Principals.

Unless scanned copy of the certificate of service (wherever applicable) is uploaded, the examination form will be deemed to be incomplete.

Formats of the certificate of service are available on the said portal. You are advised to get the same duly signed by your Principals and keep it handy, before you start filling the examination application form online.

28. I have filled the on-line form and paid the exam fee on-line. Do I still have to take a print out and send it to ICAI and if yes, where should I submit it?

Those candidates whose photographs and signatures are displayed on the screen, when the candidate logs in to the above mentioned portal, need NOT submit physical copies of their exam forms(PDF) at the office/s of ICAI .

Candidates whose photographs and signatures are not in examination data base, i.e. those whose photographs and signatures are not displayed on the screen, are REQUIRED to take a print out of the exam form, affix their photographs and signatures at the designated place, get the form attested by a Chartered Accountant or Gazetted officer or Head of an Educational Institution and send the same to Examination Department at the following address, by Speed Post or Registered Post only, on or before the last date for submission of exam forms with late fee, i.e. 6th March 2017, in respect of May 2017 exams.

Submission by Hand : You may submit the print out of the application (PDF) within the given dates as above at any of the following offices on working days between 10am to 5:00pm.

Reception Counter,
Annexe Building,
The Institute of Chartered Accountants of India,
ICAI Bhawan,
Indraprastha Marg,
New Delhi – 110002
(Telephone-011-3989 3989).

Reception Counter,
Northern Regional Office,
The Institute of Chartered Accountants of India,
52-54 Institutional Area,
Vishwas Nagar,
Shahdara,
Near Karkardooma Court Complex,
Delhi – 110032
(Telephone-011-3989 3990).

Reception Counter,
The Institute of Chartered Accountants of India,
ICAI Tower,
Plot No. C-40, G-Block,
Bandra Kurla Complex,
Bandra East,
Mumbai – 400051
(Telephone-022-33671400, 33671500).

Reception Counter,
The Institute of Chartered Accountants of India,
ICAI Bhawan,
122, Mahatma Gandhi Road,
Nungambakkam,
Chennai – 600034
(Telephone-044-3989 3989).

Reception Counter,
The Institute of Chartered Accountants of India,
ICAI Bhawan,
382/A, Prantik Pally, Rajdanga, Kasba
(Near Acropolis Mall and Garden High School),
Kolkata – 700107
(Telephone- 033- 30840203 / 30840210).

Reception Counter,
The Institute of Chartered Accountants of India,
ICAI Bhawan,
16/77-B, Civil Lines (Behind Reserve Bank of India),
Kanpur – 208001
(Telephone-0512-3989 398).

Reception Counter,
Ahmedabad DCO* of the Institute of Chartered Accountants of India,v ICAI Bhawan,
123, Sardar Patel Colony,
Near Usmanpura Under Bridge,
Navjivan PO,
Naranpura,
Ahmedabad – 380014
(Telephone-079-2768 0946, 2768 0537, 39893989).

Reception Counter,
Bangalore DCO* of the Institute of Chartered Accountants of India, ICAI Bhawan,
No. 16/0, Millers Tank Bed Area,
Vasanthnagar,
Bangalore – 560 052
(Telephone-080-30563500).

Reception Counter,
Hyderabad DCO* of the Institute of Chartered Accountants of India, ICAI Bhawan,
11-5-398/C Red Hills,
Hyderabad – 500 004
(Telephone-040-233 17026, 233 17027, 233 17028, 23393182, 30638600).

Reception Counter,
Jaipur DCO* of the Institute of Chartered Accountants of India,
ICAI Bhawan,
D-1, Institutional Area,
Jhalana Doongri,
Jaipur – 302004
(Telephone-0141-3044200, 3044214, 3989398).

Reception Counter,
Pune DCO* of the Institute of Chartered Accountants of India,
‘ICAI Bhawan’,
Plot No. 8, Parshwanath Nagar,
CTS No. 333, Sr. No. 573,
Munjeri, Opp. Kale Hospital,
Near Mahavir Electronics,
Bibawewadi,
PUNE – 411 037
(Telephone-020-24212251/52,32335306).

Reception Counter,
Nagpur DCO* of the Institute of Chartered Accountants of India,
‘ICAI Bhawan’,
20/1, Dhantoli,
NAGPUR – 440 012
(Telephone – 0712-2443 968, 2441 196)

Reception Counter,
Surat DCO* of the Institute of Chartered Accountants of India,
2nd Floor,
Saifee Building,
Dutch Garden Road,
Near Makkaipul,
Nanpura,
SURAT – 395 001
(Telephone – 0261- 2472 932, 2464413).

Reception Counter,
Baroda DCO * of the Institute of Chartered Accountants of India,
‘ICAI Bhawan’,
Kalali-Tandalja Road,
Atladara,
VADODARA – 390 012
(Telephone- 0265- 2681 115,2680593).

Reception Counter,
Thane DCO* of the Institute of Chartered Accountants of India,
A-4,
Laxmi Mahal Coop. Hsg. Soc.,
2nd Floor,
LBS Marg,
Near Hotel Parimala,
Above Amar Chemist,
Charai Naka Signal,
THANE (W) – 400 602
(Telephone- (22) 2538 2451/53/54/56).

Reception Counter,
Ernakulam DCO* of the Institute of Chartered Accountants of India,
‘ICAI Bhawan’,
Diwan’s Road,
Ernakulam,
KOCHI – 682 016
(Telephone- 0484 -2369 238, 2372 953, 2369 258).

Reception Counter,
Indore DCO* of the Institute of Chartered Accountants of India,
‘ICAI Bhawan’,
Plot No. 19-B, Scheme No. 78,
Part-II, (Near M. P. Pollution Control Board),
INDORE – 452 010
(Telephone- 0731- 2570 052,2570 053,4298 198).

Reception Counter,
ICAI Bhawan,
Opp. Community Centre,
Sector 35 B,
Near Gurudwara,
CHANDIGARH – 160 036
(Telephone- 0172- 5067 756)

* Decentralised Office

Submission by Post : You may send printout of the form by SpeedPost/Registered Post (not courier) without folding and Superscribing the envelope as “Exam Application Form for Final/Intermediate (IPC) – MAY, 2017” so as to reach us before the cut-off dates given above. The address for posting is as under:

Deputy Secretary (Exams)
The Institute of Chartered Accountants of India
ICAI Bhawan, Indraprastha Marg,
New Delhi – 110 002.

29. Incorrect particulars are appearing in the PDF. What do I do ?

The PDF reflects what is filled up. We request you to be careful while filling and saving the form. If you have made the successful payment you can seek correction of the same. You can highlight the area wrongly entered/appearing in the PDF and mark the correction without disturbing any other area. Also SEPARATELY send a signed application quoting the registration number and control number intimating the correction required. Superscribe the envelope with as “Request for Correction Final-MAY, 2017” / “Request for Correction Intermediate (IPC) Exam-MAY, 2017” ) this is only for such case where centre/group are not wrongly entered hence please do not take is as general correction procedure.

30. Myself and my friend were applying from the same computer and now my details are also appearing in my friend’s PDF

You have been advised on the portal, in the registration email and in the guidance notes to not to open more than one session at the same time on the same computer. Though abundant precaution is taken to avoid such mishaps, you will now have to get in touch at 0120-3054851, 3054852, 3054853, 3054835, 4953751, 4953752, 4953753, 4953754 to have this resolved before you send the corrected and signed PDFs to the Institute.

31. My payment was successful. But I am not able to generate the PDF document? What should I do now?

In the internet payment channel loss of payment happens for a small number of cases due to many issues like bandwidth, response time from bank, students refreshing the page frequently etc. Eventhough the amount may have got deducted from your account, due to above reasons it has not got reflected in our account.

Please pay again and successfully get the PDF. You can send the email for the refund of fees. However, any multiple payments received by us for the same student (applying more than once with the same Registration Number) will be refunded by the office on its own at the end of the online forms process.

You can check the status of your application on the link given on http://icaiexam.icai.org Mere deduction of fee from your account does not mean successful form submission.

33. What does submitting a provisional application mean to me, as a candidate? Will I be able to sit for the exam?

In case you have submitted a provisional form, you will still be permitted to sit for the exam, provided you are eligible otherwise to write the exam. In case you are ineligible, ICAI will send you a separate communication.

34. What happens if I forget/omit to send the print out and the annexures required through oversight?

Absence of your photograph and signature, will create difficulties in issue of your admit card and pass certificates . Under this new portal the history of your applications and progression will get recorded along with your Photo & Signatures.

In case, the Photo & Signature from the portal are not appearing in the PDF. You are advised to send us the PDF affixing your photograph & Signature and after due attestation. This will help us to create your full profile with photo & signature, so that you will not have to send us the PDFs in the next exam applications.

35. Can I change the particulars ( such as centre opted, medium opted or group opted etc) after submission of the on-line form?

No. Change of centre, medium or group is not permitted at this stage. Hence, it is suggested that you may check carefully in the preview page whether the details filled in by you are correct, before you proceed to make online payment and submit the on-line form. You are also advised to keep a copy of the on-line form submitted by you, for your record, in your own interest. Please refer Guidance Notes and Institute’s web site www.icai.org for announcements regarding ‘Correction Window’ available under your singleSignOn at stipulated time where you can apply for such changes.

36. Is it alright if the print out of the on-line form is attested by any member of the Institute or should it be attested by my Principal only?

Your photo and signature and data on the on-line form submitted by you have to be attested by a member of the Institute or your Principal in the case of Final candidates. However in the case of Intermediate (IPC) Exam candidates, it may be got attested by a Gazetted Officer or Head of an Educational Institution also.General questions

37. What is “Unit Scheme”?

“Unit scheme” refers to different combinations of papers of Intermediate (IPC) Examination which are required to be passed in one sitting (like a Group), meant for the candidates who have passed one of the groups in Intermediate Examination under the syllabus specified under Paragraph 2A of Schedule B of Chartered Accountants Regulations 1988 ( i.e. Nov. 1994 or later) /PE II/ PCE in order to complete either one or both the groups of Intermediate (IPC) Examination. For more details visit www.icai.org in the students-examination section or the Guidance Notes for Intermediate (IPC) candidates on the home page (http://icaiexam.icai.org).

38. What are the exam dates?

You may refer to the announcement in this regard in the Students/Examination section of our website www.icai.org or the Guidance Notes on this site, for complete details.

39. When do I get admit card and how?

Admit cards with photographs and signatures of all the eligible candidates will be hosted on icaiexam.icai.org generally 21 days prior to the commencement of the examination. Candidates may print their admit cards from the website, which will be valid for admission to the examination. No physical admit card will be sent to any candidate.

40. What do I do, in case the details in the admit card differ from those in my application form?

On downloading of admit card, please do verify your name, registration number, centre, medium, group etc. In case of any discrepancy, you can contact us at following phone numbers / email-ids :

Helpline Numbers: 0120-3054851, 3054852, 3054853, 3054835, 4953751, 4953752, 4953753, 4953754

For Intermediate (IPC)E/ATE/Units : [email protected]
For Final: [email protected]

41. What are the rules regarding exemption

You may refer to the announcement in this regard in the Students/Examination section of our website www.icai.org or the Guidance Notes on this site, for complete details.

42. What are the rules regarding verification of marks?

You may refer to the announcement in this regard in the Students/Examination section of our website www.icai.org or the Guidance Note on this site, for complete details.

43. I am a candidate with disability. Can I get relaxation in time or can I appoint a scribe/writer for writing the exam?

You may refer to the announcement in this regard in the Students/Examination section of our website www.icai.org or the Guidance Notes on this site, for complete details.

44. I am a candidate with disability. Can I also apply for extra time or assistance of a writer through the portal?

No. You are required to apply for the same, in the prescribed format, in physical form and send the same separately along with the requisite annexures at the following address:

The Deputy Secretary(Examinations)
The Institute of Chartered Accountants of India
ICAI Bhawan
Indraprastha Marg
New Delhi 110 002.

Details in this regard along with the requisite formats are available on the portal for your use.

45. Contact details

a) E-mail:

[email protected] (Only for technical queries about on-line forms)
[email protected]
[email protected]

b) Phone:

18004192929
0120-3054 851
0120-3054 852
0120-3054 853
0120-3054 835
0120-4953 751
0120-4953 752
0120-4953 753
0120-4953 754

c) Fax: 0120-3054 841, 3054843

d) By post:

The Deputy Secretary (Exams)
The Institute of Chartered Accountants of India
ICAI Bhawan
Indraprastha Marg
New Delhi 110 002

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