Frequently Asked Questions on, supply of certified copies/inspection of evaluated answer books of CA Course

www.icai.org.

Yes. You can submit your application on-line at http://icaiexam.icai.org and also pay the applicable fees online by debit/credit card, master/visa/maestro. There is no difference in the amount of fees payable, between the two channels. However, we encourage you to submit your applications online, since, it expedites the process.

We endeavour to provide you the certified copies of your answer books within 30 days from the date of receipt of your application at ICAI, complete in all respects.

Submission of application for certified copies/inspection and making payment of fees on-line is more convenient. You also save on the time and money spent on purchasing a draft, as also postage for dispatch. You are also sure that your transaction is successful.

Before providing certified copies/inspection of evaluated answer books to the examinees, verification of answer books, within the scope of Regulation 39(4), will be carried out, by the office, suo motu, in respect of all applications for inspection and/or certified copy of evaluated answer book(s).
Verification under Regulation 39(4) covers the following aspects:
• Whether any question or part thereof has remained unvalued
• Whether there is any totaling error in any question or total marks on the cover page
• Whether there is any discrepancy between the stepwise marks, total marks for each question indicated on the cover page
However, it may be noted that re-evaluation of answers is not permissible under Regulation 39(4).
As such, you need not make a separate application for verification.

Yes. Your application seeking certified copies of answer books should be in your own handwriting and duly signed by you. In case you are a Hindi medium candidate, your application should be in Hindi. In case you are applying on-line you will be required to upload scanned copy of your signed handwritten request.

Yes. The Declaration in the prescribed format duly signed by you, should be sent along with the application. Failure to submit the same may result in correspondence and delay in getting the copies of answer books. In case you are applying on-line you will be required to upload scanned copy of the duly signed Declaration.

No. Re-evaluation of evaluated answer books is not permitted as per CA Regulations 1988.

In terms of Regulation 39(2) of the CA Regulations 1988, the Council of the Institute may, in its discretion, revise the marks obtained by all the candidates or a section of candidates in any particular paper or papers or in the aggregate in such manner as may be considered necessary. The term “section” used in the above mentioned Regulation refers to the category of the candidates whose answer papers are valued by an examiner and such other category of candidates as may be specified by the Council. Marks awarded on the answer books are the marks given by the examiner, based on the actual performance of the candidate. Marks given on the mark sheet include marks awarded in terms of Regulation 39(2) mentioned above.

You can write to the Deputy Secretary (Exams) about the same, within 30 days from the date of the letter.

No. Fees paid for obtaining certified copies is not refundable, under any circumstances.

You can check the status of your application for certified copies ( whether on-line or physical ) at http://icaiexam.icai.org. You will be sent an email and SMS at your registered email-id and mobile on how to download the scanned copies of your answer books.
You can also send an email at the following email IDs, as per the exam:

cpt_exam@icai.in
intermediate_examhelpline@icai.in
final_examhelpline@icai.in
dms_examhelpline@icai.in (For post qualification courses)
You can also contact on the following telephone numbers:

Help Desk: 0120 3054 851, 852, 853, 835

CPT : 0120 3054 805, 806
Intermediate : 0120 3894 810, 832
Final : 0120 3054 808, 809
Post qualification courses : 0120 3054 836

• Go to http://icaiexam.icai.org.
• login thru your SignleSignOn userid and password and Click on ApplyNow against the activity “CertifiedCopies/Inspection” from your dashboard.
• A data entry screen will appear. Fields relating to your name, registration number and medium of the examination would be populated from the data base. You will have to enter the following data in the respective fields:

Select Certified Copies or Inspection

Select the papers for which you want CertifiedCopies or Inspection

• Please note that you can only select the papers in which you had appeared. In case of any wrong selection, the system will give an error message “Invalid selection”.
• Upload scanned copy of DECLARATION filling in the blank areas in your running handwriting ( duly signed) containing all the relevant details. If you had opted for Hindi medium in the examination, then the application must be in Hindi and if you appeared in the Exam in English then the application must be in English.
• In case of any discrepancy between the papers to be verified as mentioned in the scanned image and those ticked in the portal, the latter shall prevail.
• Once you select “Save and Preview” on the said screen, a confirmation page with the details, name, registration number, roll no., address, mobile no. landline number, email address and papers selected etc will appear. Please check all the details entered by you including the scanned image uploaded. You have to confirm the data you have filled in, by clicking on the “CONFIRM” button. In case any of the details you have filled in is incorrect, you can go back and make the necessary corrections wherever required, come back and confirm.
• Once you confirm the data, you will be directed to the payment page where you can make the payment either through your credit/debit card, master/visa/maestro. Payment by net banking is not permitted.
• Once payment is successful, a payment confirmation page will appear on the screen giving details of Roll No., Paper/s applied for verification, Amount Paid, Transaction response, control no etc with a remark “TRANSACTION SUCCESSFUL”, against the transaction response. The application will be successful Only when the Control Number is correctly appearing and that it is not Null or Zero.
• Take a print out of the payment confirmation page, which serves the purpose of acknowledgement from the Institute and keep it safely for your reference. That will be the acknowledgement. Remember to quote the transaction number appearing on the payment confirmation page in all future correspondence on the subject with the Institute.
• If the transaction is not successful, you can retry.
You can also send an email at the following email IDs, as per the exam:

cpt_exam@icai.in
intermediate_examhelpline@icai.in
final_examhelpline@icai.in
dms_examhelpline@icai.in (For post qualification courses)
You can also contact on the following telephone numbers:

Help Desk: 0120 3054 851, 852, 853, 835

CPT : 0120 3054 805, 806
Intermediate : 0120 3894 810, 832
Final : 0120 3054 808, 809
Post qualification courses : 0120 3054 836

If the screen shows the status of your transaction as “Not successful” or the Control Number is blank/Zero , then that means your online request is not received by us, even though the fee might have been deducted from your bank account. In such cases, office will not be able to process your application, since the application is not there with the office. The fee relating to the failed transaction will be credited back to your account as per the procedure within 45 days of close of this application process. The status of your payment attempts can be checked against the relevant activity by clicking of the ‘Payment’ icon.

Yes. It is mandatory to upload scanned copy of of Declaration after filling the blank areas in my running handwriting on the portal. In case you are unable to do so or you are not able to log onto the portal, you can send manual application along with the Demand Draft for the applicable fees by speed post/registered post to the following address:

The Deputy Secretary (Exams)
The Institute of Chartered Accountants of India
Indraprastha Marg
New Delhi 110 002

Please note that if the uploaded scanned image is not your handwritten application, but of some other document, then also your application will not be processed by the office. Such an application, even if it is a “SUCCESSFUL TRANSACTION”, will not be treated as a valid application and will not be processed.